Corrections Policy

Technical guidance ages. Operating systems change menus, manufacturers revise procedures, and bugs get fixed. When something on PhoneClarity is wrong, out of date, or unclear, we want it corrected quickly and visibly.

How to report an error

Email contact@phoneclarityguide.com with:

  • the URL of the page
  • the specific text or step that is wrong
  • your phone model and OS version, where relevant
  • the correct information and a source for it, if you have one

How reports are handled

  1. Triage. Reports that describe a safety risk or a data-loss risk are treated as urgent and reviewed ahead of everything else.
  2. Verification. We check the claim against official documentation and the sources the guide relies on. A reader report on its own is not treated as proof, in either direction.
  3. Action. If the guide is wrong, we correct it. If a claim cannot be verified either way, we remove it rather than leave it standing.
  4. Disclosure. The change is recorded on the page.

How corrections are shown

  • Substantive corrections — where the guidance itself changes, a step was wrong, or a risk was understated — are noted on the page with the date and a short description of what changed.
  • Routine updates — refreshed screenshots, updated OS version references, clarified wording that does not change the guidance — are reflected in the Last Verified date without a separate correction note.
  • Typographical fixes are made silently.

We do not quietly rewrite guidance that a reader may already have acted on. If a step was unsafe or wrong, the page says so.

If a guide cannot be fixed

Where a procedure can no longer be verified or has become obsolete, the guide is updated to say so, merged into a page that covers the intent properly, or retired. We would rather remove a page than leave unverifiable technical instructions in place.

Response time

We read every message. Reports about safety or data loss are reviewed first.